ExotElectronics
We want you to be completely satisfied with your purchase from ExotElectronics. Please read our refund policy carefully to understand your rights and responsibilities.
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging.
Certain products such as used components, customized parts, or downloadable files may not be eligible for return. Any exceptions will be clearly stated on the product page.
If you receive a defective or damaged item, please contact our support team within 7 days. We’ll arrange a replacement or refund as appropriate, including return shipping costs if applicable.
Once your return is received and inspected, we will process your refund within 3–5 business days. Refunds will be issued to the original payment method used during checkout.
Contact our support team at support@exotelectronics.com with your order number and reason for return. We will guide you through the return process.
By making a purchase from our store, you agree to the terms of this refund policy.